Why Text Blast Marketing is a Great Channel for Your Dealership?

December 8, 2023| Zach Klempf

Capturing and retaining your audience's focus is more challenging than ever in a digital age where attention is the new currency, especially in the ultra-competitive used car marketplace. This is where the magic of text blast marketing comes into play, a channel strategy not just about sending text messages but about creating meaningful content. In this article, we’ll uncover how it can be a game-changer for used car dealerships, offering a blend of immediacy and personalization that's hard to beat. 

Imagine sending a message and knowing that three-quarters of your audience will read it almost instantly. That's the power of text message marketing, where the open rate soars at around 98%, a far cry from the hit-and-miss nature of emails, which stand at a modest 20% open rate. This is not just about blasting sales pitches. It's about creating a conversation, offering value, and building relationships.

Take, for instance, a study featured in Forbes, showcasing a dealership that implemented text blast marketing. They noticed a significant improvement in customer engagement and a 25% increase in service appointments. This surge wasn't due to aggressive sales tactics but from personalized, timely messages that resonated with their customer base. The full study can be explored at Forbes Study on Text Blast Marketing.

What makes text blast marketing so effective for car dealerships? It's the personal touch. You're reaching out directly to someone's phone, a device that's almost always within arm's reach – especially considering that Gen Z and millennials, a key demographic for many dealerships, spend on average about 5-7 hours a day on their phones. But it's crucial to get this right. The messages should be concise, relevant, and respectful of the recipient's time and privacy. It's about striking the right balance between informing and engaging. Integration with other marketing channels is also key. A text about a new car model can lead to an email with more detailed information or a social media post with a video tour. This multi-channel approach can create a cohesive customer experience.

Remember, it's not just about sending messages; it's about starting conversations. Invite feedback, respond to queries, and create a dialogue. This builds trust and loyalty, turning one-time buyers into long-term clients. Of course, compliance with regulations like the Telephone Consumer Protection Act (TCPA) is crucial. Always ensure customers have opted in to receive texts from your dealership and provide a clear way for them to opt-out if they choose.

Text blast marketing offers a unique opportunity for used car dealerships to connect with their audience in a personal, direct, and efficient manner. By focusing on crafting messages that are relevant, timely, and respectful, dealerships can not only boost their sales but also foster lasting relationships with their customers. Remember, it's not about the number of messages sent; it's about the quality of the conversation started.

Get your dealers to actually read your messages, talk to us or watch this preview video.

Tags: used car dealer software used car dealer crm text messaging used car dealers automotive industry auto industry dealership SMS used car trends text blast sms marketing forbes

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