Blogs

Why Independent Dealers Need an Automotive CRM

December 12, 2018| Zach Klempf

 

 
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6 Best Automotive CRMs for 2018

October 26, 2018| Allison Potts

An automotive customer relationship management (CRM) tool helps organize daily work plans, internet leads and follow-up tasks. We reviewed 20 different automotive-specific and general use CRMs, comparing price and how each managed leads, reminders and inventory as well as if they included mobile access and system integrations order to determine the top six for small dealerships.

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Why it’s time your used car lot invested in a CRM & ILM solution

July 10, 2018| Zach Klempf

What used-car dealers need to know about CRM

September 20, 2016| Zach Klempf

SAN FRANCISCO - Today’s car-buying marketplace demands nothing less than a connected, personalized customer experience. Consumers want dealerships to know who they are and what their interests are, and to anticipate the types of cars and services they need. They want to reach their salesperson whenever it’s convenient for them, whether by voice, e-mail, video or text.

These expectations make it critical for a dealership to really

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