Blogs

Why One-Man Dealerships Need a CRM as Much as the Big Guys

September 2, 2019| Zach Klempf

Independent dealers are facing tougher competition than ever before. 

Read More

The Lean Dealership: A New Framework for Independent Dealers

March 4, 2019| Zach Klempf

 

 
Read More

Why Independent Dealers Need an Automotive CRM

December 12, 2018| Zach Klempf

 

 
Read More

What used-car dealers need to know about CRM

September 20, 2016| Zach Klempf

SAN FRANCISCO - Today’s car-buying marketplace demands nothing less than a connected, personalized customer experience. Consumers want dealerships to know who they are and what their interests are, and to anticipate the types of cars and services they need. They want to reach their salesperson whenever it’s convenient for them, whether by voice, e-mail, video or text.

These expectations make it critical for a dealership to really

Read More