Blogs

Why Independent Dealers Need an Automotive CRM

December 12, 2018| Zach Klempf

 

 
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Why it’s time your used car lot invested in a CRM & ILM solution

July 10, 2018| Zach Klempf

What used-car dealers need to know about CRM

September 20, 2016| Zach Klempf

SAN FRANCISCO - Today’s car-buying marketplace demands nothing less than a connected, personalized customer experience. Consumers want dealerships to know who they are and what their interests are, and to anticipate the types of cars and services they need. They want to reach their salesperson whenever it’s convenient for them, whether by voice, e-mail, video or text.

These expectations make it critical for a dealership to really

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Every Car Dealership NEEDS the RIGHT CRM/ILM

May 24, 2016| Zach Klempf

It’s 2016 and never has the used car industry faced so much disruption! Over $450 million in venture capital has been invested into new automotive start-ups like Beepi and Carvana. Moreover, GM recently announced they will sell more than 30,000 vehicles direct through their pre-owned Lease/Fleet ‘GM Factory Collection,’ and Millennials are quickly adopting utility models for transportation weakening America’s long love affair

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