Independent dealers wear numerous hats. You’re the salesperson, accountant, detailer, customer service rep, F&I desk, and even the marketing manager.
Could your auto dealership bounce back from a $2.5 million mistake?
An automotive customer relationship management (CRM) tool helps organize daily work plans, internet leads and follow-up tasks. We reviewed 20 different automotive-specific and general use CRMs, comparing price and how each managed leads, reminders and inventory as well as if they included mobile access and system integrations order to determine the top six for small dealerships.
Competition in the used vehicle business is stronger than ever, and it’s coming from all sides.Hundreds of millions of dollars in venture capital has been invested into online sales platforms like Carvana and Vroom. General Motors is selling vehicles direct to the public through its GM Factory Collection. Utility models of transportation are weakening America’s long love a air with car ownership. Car-buying consumers do most